Returns & Exchanges
At SmileFun, your satisfaction is our priority, which is why we offer a 30-day return policy on all beauty and skincare products. If you are not completely happy with your purchase, we are here to help you find a better match or provide a full refund.
Initiate Your Request
Log into your SmileFun account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
Package Your Items
Carefully place the products in their original packaging, ensuring all seals and components are included to qualify for a full refund or exchange.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing